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Blog posts tagged
"Support"


Ilenia Zara
16 June 2023

Security maintenance vs support: what’s the difference?

Security Article

One of the most frequent questions we get during conversations with our customers is “What’s the difference between security maintenance and support?” The word “support” has a wide range of meanings and can be interpreted in different ways depending on where it is used. Especially in the open source landscape, the terms “security maintena ...


Lech Sandecki
19 February 2023

Cloud computing security and compliance with Ubuntu Pro

Security Article

Cloud computing security coverage for the operating system and the entire collection of software packages for 10 years with Ubuntu. ...


Canonical
23 June 2021

Canonical launches Blender LTS support

Canonical announcements Article

SMEs and studios can put the world’s most popular 3D creation software into production with Canonical enterprise-grade support. ...


Canonical
8 April 2021

Kubernetes 1.21 available from Canonical

Cloud and server Article

Today, Canonical announces full enterprise support for Kubernetes 1.21, from cloud to edge. Canonical Kubernetes support covers MicroK8s, Charmed Kubernetes and kubeadm. Starting with 1.21, moving forward Canonical commits to supporting N-2 releases as well as providing extended security maintenance (ESM) and patching for N-4 releases in ...


Lech Sandecki
9 March 2021

Open source enterprise support vs free open source use

Cloud and server Article

Ubuntu and CentOS are both popular examples of open source Linux operating systems adopted because of the breadth of community support, but also because of the availability of enterprise-grade support. However, since the announcement last December, the CentOS project as we knew it, will be discontinued. Many CentOS users are currently loo ...


Lech Sandecki
11 November 2020

Less than 6 months to Ubuntu 16.04 ESM: 6 things to prepare

Apps Article

Ubuntu 16.04 LTS Xenial Xerus will enter the extended security maintenance (ESM) period in April 2021. This article explains the ESM period and provides a guide for six key considerations when planning a migration path from Ubuntu 16.04 LTS. Contact us with your ESM questions What is ESM? Every Ubuntu Long Term Support (LTS) release ...


Canonical
25 August 2020

Kubernetes 1.19 available from Canonical

Canonical announcements Article

Canonical today announced full enterprise support for Kubernetes 1.19 spanning from public cloud to the edge, covering Charmed Kubernetes, MicroK8s and kubeadm.  “As with all releases, Canonical is committed to fast following so that users benefit from the latest features, lifecycle operations and enterprise support in line with the upstr ...


Canonical
7 May 2019

Ubuntu 14.04 LTS has transitioned to ESM support

Cloud and server Article

Extended Security Maintenance (ESM) is now available for Ubuntu 14.04 LTS to provide ongoing security patches for high and critical CVEs for UA Infrastructure customers. ...


Canonical
29 April 2019

Canonical consolidates open infrastructure support and security offerings

Canonical announcements Article

29th April, 2019: Canonical today announced Ubuntu Advantage for Infrastructure, a consolidated enterprise security, compliance and support offering that covers the full range of open source infrastructure capabilities for up to 10 years. “A surge of customers adding Ubuntu to their list of officially supported operating systems has given ...


Canonical
11 April 2019

On the Case – High Resource Usage

Cloud and server Article

A customer recently submitted a case that Pedro Principeza, a Canonical Support Engineer, was able to solve using an interesting technique. Principeza was contacted to help pinpoint the processes that were generating a high rate of I/O operations, affecting server performance. Implementing a trace to pinpoint workload usage was the best s ...


Canonical
23 August 2017

Canonical expands enterprise Kubernetes

Canonical announcements News

Canonical supports enterprise Kubernetes on cloud and on-premises Two turnkey consulting packages for rapid deployment Support for Galactic Fog serverless, Rancher container management and Weave Cloud Reference architectures for Kubernetes operations on cloud or bare-metal LONDON, U.K, Aug 23rd, 2017, Canonical today announced two consult ...